Customer Care Specialist

What We Would Provide You

• A trusting, respectful, and fun culture
• The best tools and training to get the job done the right way
• A solid pay and benefits package
• A team you can be proud of
• Opportunities for professional growth

What You Would Do

• Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
• Provide tactical support to other departments of the company
• Keep customer records and database current
• Communicate with customers to ensure their satisfaction with our work
• Provide customers with a remarkable experience

What We Need for this Role

• Experience in the customer service field
• Exceptional telephone and interpersonal skills
• Proficiency in computer programs and apps

If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.

Job Type: Full-time

Hours: Monday– Friday, 8:00 AM - 4:30 PM

For more information about our company, visit https://www.adirondackbasement.com. EEO

Job Type: Full-time

Pay: $17.00 - $19.00 per hour, depending on experience

Expected hours: 40 per week

Benefits:

• Simple IRA matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

Work setting:

• In-person
• Office