Customer Care Specialist

We are looking for a Customer Care Specialist who is passionate about helping customers and delivering a truly remarkable experience.

At ABS, we don’t just redefine the construction industry — we redefine what it means to work in it. Our employees are our most valuable asset, and we are committed to creating an environment where you feel supported, valued, and set up for success.

What We Offer

• A trusting, respectful, and fun workplace
• Industry-leading tools and training
• Competitive pay and benefits
• A supportive team you can be proud of
• Opportunities for professional growth

What You’ll Do

• Answer inbound calls and schedule service and sales appointments
• Schedule production installations
• Follow up with customers to address questions or concerns
• Provide tactical support to other departments
• Maintain accurate customer records and databases
• Ensure a consistently positive customer experience

What We’re Looking For

• Customer service experience
• Strong phone and interpersonal communication skills
• Comfort using computers, software, and applications
• A positive, team-oriented attitude

Job Details

Position: Full-Time- In Office
Schedule: Tuesday–Friday: 9:30 AM – 5:30 PM Saturday: 8:00 AM – 2:00 PM

Pay: $19.00 – $21.00 per hour, based on experience

If you take pride in delivering excellent customer service and want to be valued for what you bring to the team, we encourage you to apply.

Learn more about us at www.adirondackbasement.com