Adirondack Basement Systems is looking for a friendly, dependable Customer Care Specialist who enjoys helping people and creating a positive customer experience.
In this role, you’ll communicate with customers, schedule appointments, provide updates, and work with other departments to ensure every customer receives exceptional service.
If you’re organized, customer-focused, and looking for a long-term career with a growing company, we’d love to meet you.
What We Offer
$21.00–$25.00 per hour
Performance-based bonus opportunities
Medical, dental, and vision insurance
Paid Time Off
SIMPLE IRA with company match
Optional voluntary benefits
Paid training
Ongoing professional development
Career growth opportunities
Supportive, team-oriented workplace
What You’ll Do
Answer incoming customer calls professionally and courteously
Schedule appointments and coordinate service needs
Respond to customer questions by phone and email
Make follow-up calls and provide project updates
Work with other departments to support the customer experience
Maintain accurate customer records and notes
Complete administrative tasks as needed
What We’re Looking For
You may be a great fit if you are:
Friendly, positive, and dependable
An excellent communicator
Organized and detail-oriented
Comfortable multitasking in a fast-paced environment
Customer-focused with strong problem-solving skills
A team player who enjoys helping others
Comfortable learning new technology and software
Why Adirondack Basement Systems?
For more than 20 years, Adirondack Basement Systems has helped homeowners throughout the Capital Region protect and improve their homes.
We’re committed to delivering exceptional service while creating a workplace where employees are supported, respected, and given opportunities to grow.
Apply today and become part of the Adirondack Basement Systems team.
