Inside Sales Representative

$42,500 Base Salary + 3% Commission | Full-Time | Monday–Friday

Location: Mechanicville, NY (On-Site)

Turn Conversations Into Sales. Build Relationships. Grow Your Career.

Adirondack Basement Systems is looking for a motivated, outgoing, and results-driven Inside Sales Representative to join our Customer Care team!

If you're confident on the phone, enjoy connecting with people, and know how to turn opportunities into sales, we'd love to hear from you.

The best part? You'll be following up with homeowners who have already received estimates from our company. Your job is to reconnect, understand their needs, overcome objections, and help them move forward with their projects.

What You'll Do

• Make outbound calls to homeowners who have previously received estimates.

• Follow up on unsold proposals and turn opportunities into closed sales.

• Build relationships, answer questions, and address customer concerns.

• Confidently handle objections and help homeowners make purchasing decisions.

• Schedule follow-up appointments and sales revisits when needed.

• Track customer interactions and sales opportunities in our CRM system.

• Work closely with our Sales and Customer Care teams.

• Meet individual sales goals and performance expectations.

What We're Looking For

• Previous experience in inside sales, customer service, or a related field.

• Confidence making outbound calls and following up with customers.

• Strong communication, relationship-building, and negotiation skills.

• Ability to overcome objections and close sales.

• Self-motivated, organized, and goal-oriented.

• Comfortable using computers and learning CRM systems.

• Positive attitude, strong work ethic, and a team-first mindset.

Experience in phone sales, outbound sales, or customer retention is a plus!

Compensation & Schedule

• Base Salary: $42,500 annually

• Commission: 3% on qualifying sales, including qualifying sales resulting from revisits, in accordance with the company's commission agreement

• Schedule: Monday–Friday, 9:00 AM–5:00 PM

• Employment Type: Full-Time

• Location: Mechanicville, NY (On-Site)

Why Adirondack Basement Systems?

We're an established, growing company specializing in basement waterproofing, foundation repair, and concrete solutions.

Our team takes pride in helping homeowners protect their homes while creating a positive, supportive workplace.

You'll be joining a collaborative team where your communication skills, follow-through, and sales performance can make a real impact.

Ready to Join Our Team?

If you're someone who enjoys connecting with customers, thrives on achieving goals, and wants an opportunity to earn commission, apply today!

We look forward to hearing from you!