Meet The Team

Meet The Team

Alicia T.

Adirondack Basement Systems

Title: Customer Care Manager
Hometown: Saratoga Springs, NY
Alicia T. from Adirondack Basement Systems

With more than seven years of customer service experience, Alicia is passionate about building trust and providing homeowners with friendly, compassionate support. She is always looking for opportunities to learn and grow, including attending industry events like the Redefine Conference in Omaha to expand her knowledge and enhance the customer experience. Outside of work, Alicia enjoys spending time at the lake, taking road trips, cooking, and going on daily walks with her daughter. Fun fact: Alicia is CPR certified!

Testimonials from customers I've helped!

This homeowner had water coming into the basement, where the wall and floor meet. Read Full Testimonial
Tom D.
Troy, NY
Linda and Larry called in after seeing us on TV. They had cracks in their foundation and were looking for... Read Full Testimonial
Linda and Larry G.
East Greenbush, NY

Photo galleries from jobs I've worked on

Adirondack Service Area

Proudly Serving Greater Albany

We serve the following areas

  • Afton
  • Ava
  • Bainbridge
  • Blossvale
  • Boonville
  • Bridgewater
  • Brookfield
  • Camden
  • Clark Mills
  • Clinton
  • Deansboro
  • Deposit
  • Durhamville
  • Franklin Springs
  • Guilford
  • Hancock
  • Holland Patent
  • Knoxboro
  • Lee Center
  • Marcy
  • Masonville
  • Mc Connellsville
  • Mount Upton
  • New Hartford
  • New York Mills
  • North Bay
  • Oriskany
  • Oriskany Falls
  • Oxford
  • Rome
  • Sangerfield
  • Sherrill
  • Sidney
  • Stittville
  • Sylvan Beach
  • Taberg
  • Trout Creek
  • Unadilla
  • Vernon
  • Vernon Center
  • Verona
  • Verona Beach
  • Washington Mills
  • Waterville
  • West Edmeston
  • Westdale
  • Westernville
  • Westmoreland
  • Whitesboro
  • Yorkville
Our Locations:

Adirondack Basement Systems
80 Sheehan St
Mechanicville, NY 12118
1-518-631-3099