Meet The Team

Meet The Team

Alicia T.

Adirondack Basement Systems

Title: Customer Care Manager
Hometown: Saratoga Springs, NY
Alicia T. from Adirondack Basement Systems

With over 7 years of customer service experience, Alicia is passionate about building trust and providing clear, empathetic support to homeowners. She continuously seeks growth—attending industry events like the Redefine Conference in Omaha to strengthen team performance and customer experience. Outside of work, Alicia enjoys lake days, road trips, cooking, and daily walks with her daughter. Fun Fact: Alicia is CPR Certified!

Testimonials from customers I've helped!

This homeowner had water coming into the basement, where the wall and floor meet. Read Full Testimonial
Tom D.
Troy, NY

Photo galleries from jobs I've worked on

Adirondack Service Area

Proudly Serving Greater Albany

We serve the following areas

  • Afton
  • Ava
  • Bainbridge
  • Blossvale
  • Boonville
  • Bridgewater
  • Brookfield
  • Camden
  • Clark Mills
  • Clinton
  • Deansboro
  • Deposit
  • Durhamville
  • Franklin Springs
  • Guilford
  • Hancock
  • Holland Patent
  • Knoxboro
  • Lee Center
  • Marcy
  • Masonville
  • Mc Connellsville
  • Mount Upton
  • New Hartford
  • New York Mills
  • North Bay
  • Oriskany
  • Oriskany Falls
  • Oxford
  • Rome
  • Sangerfield
  • Sherrill
  • Sidney
  • Stittville
  • Sylvan Beach
  • Taberg
  • Trout Creek
  • Unadilla
  • Vernon
  • Vernon Center
  • Verona
  • Verona Beach
  • Washington Mills
  • Waterville
  • West Edmeston
  • Westdale
  • Westernville
  • Westmoreland
  • Whitesboro
  • Yorkville
Our Locations:

Adirondack Basement Systems
80 Sheehan St
Mechanicville, NY 12118
1-518-631-3099