Serving Greater Albany, Troy, Albany, Schenectady

Job review from in Clifton Park, NY 12065 on 09/05/16

Overall Rating:

5  out of 5
Our Overall Service

Good response from the initial call, thru the estimate and the install date.

Call Representative

Scheduled an appointment for estimate with in days.

Sales Process

Estimator spent over an hour measuring and assessing what was required to fix the un-level decking, then spent another hour going over what the job would involve and the cost.

Our Installation Crew

Install day was about 3 weeks out. Unfortunately, the crew had equipment problems which were relayed to us the afternoon before the job. Crew showed up in late afternoon on the day of install but were unable to complete the job during the time we were home and prior to us going on vacation. Crew completed job while we were gone. Had great explanation of what was involved. Crew did a great job of doing the joints of the slabs and matching the deck color at the injection points.

The Cleanup Process

Minor issues with the lawn and surrounding concrete that had to be dealt with due to improved sloping of deck. Crew followed our requests to remove brick pavers as needed and leave pavers uninstalled so that owners could level those to match new grading.

What made you choose our company:

The advertising brochure showed a new process for lifting uneven pavement and even had that for pool decking which is what I needed.

Adirondack Basement Systems

our service area

We serve the following areas

  • Acra
  • Ancram
  • Athens
  • Cairo
  • Catskill
  • Charlotteville
  • Cornwallville
  • Denver
  • Dormansville
  • Durham
  • Earlton
  • East Durham
  • East Jewett
  • East Worcester
  • Elka Park
  • Freehold
  • Fultonham
  • Gilboa
  • Haines Falls
  • Harpersfield
  • Hensonville
  • Hobart
  • Hudson
  • Hunter
  • Jefferson
  • Jewett
  • Lanesville
  • Leeds
  • Livingston
  • Maplecrest
  • Medusa
  • Middleburgh
  • North Blenheim
  • Oak Hill
  • Palenville
  • Prattsville
  • Preston Hollow
  • Purling
  • Richmondville
  • Round Top
  • Roxbury
  • South Cairo
  • Stamford
  • Summit
  • Tannersville
  • Warnerville
  • West Camp
  • West Fulton
  • West Kill
  • Windham
Our Locations:

Adirondack Basement Systems
4 Jones Road
Halfmoon, NY 12065