Job review from in Esperance, NY 12066, NY 12066 on 06/14/15

Overall Rating:

5  out of 5

Being elderly, I experience a lot of anxiety hiring workers, home improvement companies, and repair men. From the first phone call I received to the last truck leaving, I had no worries. I felt secure that the work was being done correctly and intended to last. Matt (scheduler) was very patient with me over the phone. I did not understand how systems worked including my existing basement systems. He explained how french drains, sump pumps, and water filter discharges worked and their relationship to excess water. Never did he make me feel intimidated or lacking in intelligence. Chris, Todd, Matt, and others made it clear that I could call them anytime with questions or problems.

Our Overall Service

Everyone had my best interest in mind.

Call Representative

very professional and friendly. Knowledgeable about company products and services offered.

Our Office Staff
Always polite and willing to assist me and answer questions.
Sales Process

Chris and Todd offered the right solutions for my particular basement problems. I was confident to listen to their suggestions.

Our Installation Crew

Everyone showed their performance to be for the homeowners benefit. All were gentlemen and willing to answer my questions. No one stood still and worked well together.

The Cleanup Process

The workers were very concerned about leaving the property to my satisfaction. They were very neat and went above my expectations.

What made you choose our company:

The reputation for being reliable,an established business, and local.

Proudly Serving Greater Albany

We serve the following areas

Our Locations:

Adirondack Basement Systems
80 Sheehan St
Mechanicville, NY 12118