This has been a great experience! The job was just finished last week so the basement is still wet from residual water...but there has already been 2 major rain storms and no new water has appeared...and dry spots are slowly starting to appear! I can't wait to be able to turn on the dehumidifier in another few weeks! From beginning to end I have only good things to say about the work done...and the follow-up from the office and support staff. Thank-you Doug, Matt, Jennifer and Austin!