Mike is very professional.
Being elderly, I experience a lot of anxiety hiring workers, home improvement companies, and repair men. From the first phone call I received to the last truck leaving, I had no worries. I felt secure that the work was being done correctly and intended to last. Matt (scheduler) was very patient with me over the phone. I did not understand how systems worked including my existing basement systems. He explained how french drains, sump pumps, and water filter discharges worked and their relationship to excess water. Never did he make me feel intimidated or lacking in intelligence. Chris, Todd, Matt, and others made it clear that I could call them anytime with questions or problems.
I was very impressed with Chris and Corey. They worked so hard, non stop, and did such a good job (of course time will tell) and had positive attitudes. They are an asset to your company.
Worked solidly for the time they were there. Very polite and explained everything along the process.
This is what all home services and contractors should strive to achieve. A well oiled machine that produces the products and services as promised. Why is this so hard for others to accomplish? Thank you for the peace of mind.
Mike was outside in the teeming rain fixing the drainage in our yard. He exceeded all expectations.
Mike and Hugh were exceptional. Extremely confident and professional.
The installation crew ran into some unforseen problems, but worked the weekend to complete the job. It was very appreciated the crew work on Saturday. Before the work was completed the basement started to dry and warm up with just the sump pump installed. The crew gave us recommendations on other issues they found unrelated to the job. This was also appreicated otherwise would have gone unnoticed. Great Job, Well done!!!!!
Shawn's crew was very professional