Testimonials for Adirondack Basement Systems

From our initial meeting, until the end of our basement project, Tim was professional, courteous, and knowledgeable. He went out of his way to help us assess and make decisions about mold damage we found in our basement that we weren't expecting. He even stopped by to meet with a contractor from another company who had some questions about prep work that needed to be done before Adirondack Basement could get started. Tim was straight forward and honest, and as a result we were able to confidently make the right decisions about what to do with our basement, and we are now enjoying a lovely new family room. Don't hesitate to work with Adirondack Basement- everyone we dealt with on the phone and in person went out of their way to do a top notch job and ensure we were satisfied with the level of service.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Friendly, courteous, professional - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      A friend recommended you. Yellow Pages - Overall, what were the top 2 reasons you chose us over another company?      Recommendation of a friend

"5-stars! Everything was great and what a 'piece of mind' I have now about the foundation!"

"Kerry and the crew did an amazing job on my basement windows! I am very impressed with how well they treated me and my home"

We noticed our hanging laundry in the basement is now dry in half the time.  The RH declined from about 64% to 42%!  We are very satisfied with our SaniDry unit.

Adirondack Basement Systems installed a drain around the perimeter of two basement areas, put in two new sump pump systems, and installed a dehumidifier. I also had a vapor barrier installed and two windows replaced. The team was puctual and professional, as neat as possible (jack-hammering is very messy business) and finished on time. Upon completion, they took the time to thoroughly explain the system and its maintenance. Dealing with this company was a pleasure. The only reason I wouldn't give this company straight A's is that they are a bit pricey, but I have no regret paying extra for the quality system they installed. The air quality of my entire home had improved drastically- it was worth every penny!

"Adirondack's sump system seemed to be a superior design to handle our particular basement water problem. After one year, with probably less rain and spring melt than normal, we've had no water in the basement, with the exception (twice in the past year) of water that has apparently seeped in one location through the block wall and down a firing strip behind the wall paneling onto a very small area of the cement floor. Ron installed a plastic piece to direct the the seepage from the firing strip to the block wall behind the plastic wall system instead of the seepage running along the bottom of the firing past the plastic wall system onto the concrete floor."

I have to say that your crew was the most professional crew I've ever worked with. Everything was clear to me when explained. They worked great and cleaned up very well. The Design Specialist and crew were very hard working.I choose you guys to do the job for me and i can say i could not be any happier with the over all out come of knowledge. Thank you guys so much. We loved Sean and his crew. They took extra care and time making sure the prevention is in place. Very nice, polite and professional. I recommend your company to everyone, even those with dry basements!

"We loved Sean and his crew.  They took extra care and time making sure the prevention is in place.  Very nice, polite and professional.  Am recommending your company to everyone, even those with dry basements."

"I have been assisted by Tarah P. Customer Relations Specialist and frankly she was the most professional, helpful, and pleasant person with whom I have dealt. I suggest you replicate her! Having supervised many employees during my career, I recognize the dedicated ones and Tarah is such an employee."

Building our home was a stressful process- especially when we discovered leaky cracks in our basement!  Joy, Kevin, and Michael were all very patient and professional when working with myself and my builder. After lots of group effort, the crack was finally fixed and we could feel good about purchasing the  house! We chose this company because of the warranty offered and BBB rating.  We are COMPLETELY satisfied with our install as well as the with everyone involved!

I read a couple of referrals. It had me sold.  I am very happy that I chose to have this project done, due to the fact that the staff of Adirondack Basement Systems is very knowledgeable and helping. I am very pleased with the outcome of the installation. Thank you!

After years of dealing with a damp basement and unused space we decided to invest in waterproofing our basement.  We couldn't have chosen a better company to invest money with. We now have extra living space and don't have to worry about water and dealing with a sump pump in the middle of the basement floor! We would not hesitate to recommend Adirondack Basement Systems!

Everything was 100% completed! The Staff and Design Specialist were very polite, helpful and knowledgeable, they had every answer to all my questions. I was very impressed from start to finish!

My Design Specialist was very good.  He answered all of my questions, as did the office team. My installation crew was very informative and professional.  They are excellent people.  I was surprised at how clean the installation was. A very efficient job, well done!