Job review from in Lake Katrine, NY 12449 on 09/07/12

Overall Rating:

4.8  out of 5

Everyone who has seen the bathroom you installed has loved it. Great job and thank you. I would highly recommend your company to others. No regrets so far, but I am as of this writing, still waiting on the written warranties for the work you've concluded and the extended 3 year warranty for the installation of the quick john tank Rod promised he would get to me. In retrospect concerning the tank, I wish Jeff or Tim Van Kempen would have told me that installing the tank the way you did was not what that style tank was designed for. That being said everything is currently fine with the plumbing and I'm cautiously optimistic that I won't experience any problems with that for years to come. If that's not the case and further work needs to be done, I would not hesitate calling your company to do the repairs.

God Bless you all at Adirondack Basement systems.

Yours Truely,

Joe and Charlein Cashara

Our Overall Service

Great company. Everyone I've dealt with have been great.

Call Representative

It was refreshing to here a pleasant helpful person answering my calls and inquiries.

Our Office Staff
I always felt that my calls were taken seriously and resolutions to my concerns were handled in a timely manner. I felt they truly cared.
Sales Process

Tim V. was informative and most of his ideas in the planning of my bathroom basement were used in the final production. He answered all my calls during the initial planning in a friendly timely manner.

Our Installation Crew

Kyle, his crew, Rich the electrician, and Jeff the plumber were skilled at their trades. There was no need to even do a punch list of little things at the the conclusion of the project. I felt at ease with them and left them unattended often in my home many times during the course of the installation.

The Cleanup Process

Well I can't give a five star on this although the big messes were cleaned up fine. My wife and I took care of the details during and after completion.

What made you choose our company:

The fact that your company was rated with the BBB helped in my decision. Also,the price was actually a little better than the other company I approached.

Proudly Serving Greater Albany

We serve the following areas

Our Locations:

Adirondack Basement Systems
80 Sheehan St
Mechanicville, NY 12118