Testimonials for Adirondack Basement Systems

"Jared, thank you for your professional service and giving us peace of mind. You are very good at your job. Enjoy the holidays!"

Everything was very successful, the installation, Crew and the office staff. Everyone knew what they were talking about and were always very helpful. The reason for choosing Adirondack Basement Systems is due to the process and options.

I was always very satisfied, they were very professional. The Design Specialist explained everything very successfully. The office staff was very knowledgeable. Thank you Adirondack Basement Systems, office team, Crew, and Design Specialist my basement is now dry!

We are very pleased with the way the basement came out. We had mold & crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good!  the windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation.  I used to hate going down there and now I can even walk in my basement without shoes on.  Great job!

- How satisfied are you with the installation we completed for you?           Very - Was clean-up satisfactory?           Yes - What did you think of our installation crew?           Excellent - What are your thoughts on your Design Specialist and the presentation?           Excellent - Was our office team efficient and knowledgable?           Yes - Any additional comments?           Highly recommended

- How satisified are you with the installation we completed for you?      Seems to be good, but too short of time to tell yet. The man who installed the equipment was on time, pleasant, and very professional. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Mr Keigley spent a little too much time at our home, BUT seemed to be very knowledgeable, pleasant, interesting, and a very nice man.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very professional, knowledgeable, and courteous (Hard Workers!) - What are your thoughts on the Design Specialist and the presentation?      He provided detailed info on the whole project including cost - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Advertisements/ TV - Overall, what were the top two reasons you chose us over another company?      Reputable- we didn't get any other estimates - Other Comments:      We were very pleased with the way the basement came out. We had mold and crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good! The windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation. I used to hate going down there and now I can even walk without shoes on! Great job!! While it was on the expensive side, it was worth it.

"Doug was great.  Very intelligent and explained everything very well."

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

"Original project was for two inserts and one slider. Day of installation came and I was told that inserts wouldn't fit and I would get three window sliders. It worked out fine, but a heads up explaining the change before installation would have been nice. Otherwise, great job.  Zachary Holmes was very professional and did a great job.  Adirondack Basements was one of the only companies to perform basement window work, and the quote was exactly the amount I expected to pay."

"Both the Design/Estimate and the Installation teams were great. The Design guy, Zach, was helpful explaining all the options. And the installation team, lead by a different Zach, was very thorough, quick, and professional." 

"It was a great experience, everything went well. Kerry Williams was awesome. I would recommend your service to all my friends and neighbors."

- What did you think of our service technician?      Very good and informative - Did our service technician explain the service to you?      Yes - Is there something we could do differently for future service?      No - What are your thoughts on our office team?      Very professional - What have you done in the basement after the initial installation?      Painted and patched some small cracks - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very good, helpful - Did our service technician explain the service to you?      Yes he did and then some - Is there anything we could do differently for future service?      Not at this time- Thanks! - What are your thoughts on our office team?      Just fine and very nice to talk with! - What have you done in the basement after the initial installation?      Not too much at this time, but will sometime soon - Would you recommend our company to others?      Absolutely!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Very - What did you think of our installation crew?      Polite, pleasant, respectful of our home, clean - What are your thoughts on your Design Specialist and the presentation?      Very thorough- answered all of our questions - Was our office team efficient and knowledgeable?      Extremely efficient and polite - Overall, what were the top two reasons you chose us over another company?      Product and price - Any additional comments?      Tim was very thorough in his description of the products and how home needed to be prepped. Installer (sorry I forgot his name) was meticulous and respectful of my home and garden- suggested that a flower be moved rather than disregarding it. Thanks very much- my dad and neighbors were also impressed!