Testimonials for Adirondack Basement Systems

I have to write and let you know what a terrific team you have working for you. They did more than expected (way more) and did it in a cheerful manner. They finished the job early and showed consideration for my property- way to go! Thank you

- How satisfied are you with the installation we completed for you?      The finished product exceeded our expectations. We were very satisfied. - Was clean-up satisfactory?      Absolutely - What did you think of our installation crew?      Very efficient, hardworking, and knowledgeable- especially your foreman Jason - What are your thoughts on your Design Specialist and the presentation?      Right on target. We got just what he showed us. - Was our office team efficient and knowledgeable?      Very - Any additional comments?      We would recommend your business anytime!

- What did you think of our service technician?      I wasn't home when he was here, but I was comfortable knowing your technicians are trustworthy - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Your team (especially Joy) are very friendly and make me feel that my convenience is the most important thing!! I really appreciate that. - What have you done in your basement after the initial installation?      Nothing yet, but I plan on installing a new carpet or floor covering - Would you recommend our company to others?      Absolutely! I've already commented to friends that if they need work they should contact you!  

Matt Kupic came to my house today for a damp crawlspace remedy estimate. What a great guy you have working for you at Adk Basement- very professional and explained all the solutions very clearly. Hope to have the work done this coming spring!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes definitely - What did you think of our installation crew?      Well prepared, prompt, and efficient - What are your thoughts on your Design Specialist and the presentation?      Visual aids helped to understand the scope of the involved work - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Very satisfied with the work done

From the start of sealing up my basement cracks and installing a dehumidifier, I've been super satisfied with Adirondack Basement. Very accommodating and helpful. Honest and upfront. Mike Coonradt has been my primary technician. He is prompt, efficient, informative and helpful. Excellent I was impressed when I had my estimate done. I liked the representative and all ensuing experiences with Adirondack Basement.

"I would give my experience a 5! I have used Adirondack Basement for many, many years! I am totally satisfied with your service. My technician, Seth, is very thorough and explains what he's doing and why he's doing it. It reassures me to know that your techs care about my property."

"The crew was great. Did a nice neat job."

I am very satisfied with the completed installation and the clean-up that followed the installation. The Installation Crew was very considerate and confident. The Design specialist and the presentation was very thorough. The knowledge of the office team was very helpful and pleasant. I did not have any references, I just got lucky. With all of the rain we have not had a drop of water in the basement!

Your installation completely stopped a problem we had for years. Water would seep into the outside window wells and we had to go out with a bucket and empty them.  The water would flow over the window sills and down the walls. Since your system was installed - NO MORE PROBLEM!  Dry walls and floors! Thanks again!

I was very satisfied with the work that was done to my basement. The Adirondack Basement System crew was very professional.

Leland was great! He is very professional and enthusiastic- very polite and knowledgeable about all aspects of the job he was to do. A very hard worker and seemed to relate well with his team. No debris was left behind- Everything was left as it was found! I really appreciated all the time that Doug, our Design Specialist, took to explain to me carefully what my particular situation needed. He used pictures, diagrams, and examples which really helped me get the big picture. The book you give out was very helpful to help understand the job. Also, I appreciated all the time he took taking pictures & studying the 'lay of the land' so to speak. It gave me a sense of confidence that the project was so carefully planned out before the actual work was done.

- How satisfied are you with the installation we completed for you?      Ok, however there were some sizing issues - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very good courteous and anxious to please - What are your thoughts on our Design Specialist and the presentation?      Informative - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      We had frost the night before the install so I am a little concerned about the cement holding, however I assume you will handle accordingly if there are any issues

- What did you think of our service technician?      Professional, knowledgeable - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Always helpful - What have you done in the basement after the initial installation?      Yearly maintenance, new battery, new pump - Would you recommend our company to others?      Yes  

- How satisfied are you with the installation we completed for you?      100% satisfied- they were great - Was clean-up satisfactory?      Very satisfied - What did you think of our installation crew?      They were great, very friendly - What are your thoughts on your Design Specialist and the presentation?      Excellent Was our office team efficient and knowledgeable?      Absolutely great - How did you hear about us? Have you seen our name anywhere else?      From a neighbor and a friend- you did their houses - Overall, what were the top two reasons you chose us over another company?      Price and the was everything was upfront - Any additional comments?      We can not say enough about Don and Ray- both were very pleasant. Don explained to us everything we were having done and more. I tell you they never stopped working. I will certainly recommend your company to everyone. Thank you ALL for a job well done!