Testimonials for Adirondack Basement Systems

Overall satisfaction with our company 5 Very detail oriented and very organized Experience with call representative 5   Salesperson and sales presentation 5 Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions. Our installation crew 5 Chris and his 2 associates were great. They worked efficiently and did a super job. The cleanup process 5 They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump! What made you choose our company (Why did you choose us over the competition?) N/A I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.

"I would like to let someone know that in observing Zach and how he runs a project is a wonderful thing. He is consistently making comments about everyone being safe, and taking breaks if they need a breather.   Specifically, he told one of the guys to not worry about dropping a bucket of stones going down the stairs if he needed instead of falling down the stairs and hurting himself. I thought this was great instruction and agreed with him telling the worker that stone can always be shoveled or swept up.    As you know, everything they carry down and carry out is heavy and I am impressed by his concern for safety and employee health. You don't see this type of stuff everyday and wanted ADK Basement to be aware of it and my pleasure observing it."

"I am very happy with the service John Kruk provided last week! Good Job!"

"Your people did a thoroughly professional job, no complaints from me."

"I want to praise Zach Riss and Crew for their hard work and dedication. I am so impressed with them and will be telling everyone to work with Adirondack Basement Systems for their basement waterproofing needs."

"I have to tell you that the guys that came to my house yesterday were EXCELLENT!!! They worked very hard in the heat yesterday and did a great job on my garage floor! Come to find out, the one guys dad, was the guy who poured my old house pool surround. And was the best! So I was picking his brain about this horrific cement job around my pool and he was kind enough to cut in like 6 joints that desperately needed to be done. Now I don't ever have to deal with or call that pool installer ever again. I can't thank them enough for doing that!!!! I would've had more cracks coming! Thank you thank you thank you!! Viscio is the guy that came here and his big boss came, they were great! And the guys last year that did my crawlspace area they were professional, nice, neat, etc. !!! My contractor said the crawl space area waws perfect!!! Every time he has to go into that area he comments how good it is... Thanks again!!"

"Zach was so honest and extremely professional, I'm so impressed I started crying. I've had many estimates before and he offered me the BEST experience and was so knowledgeable and all around fantastic. Thank you so much!"

"Evan was friendly, thorough, and answered all of my questions. He showed up at the scheduled time. He spent about an hour with me in the basement discussing the project. He then spent about 45 minutes taking measurements. After that he prepared the quote, then discussed financing, the proposed work, and other information about the company. Overall, it was a very thorough visit."

"Dan was super nice and patient with our very strange house and basement. He was also sure animal friendly, Even with one our cats trying to "help" him in the basement. Time to pull over the proposal and options. Thank you for an easy going estimate process."

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very conscientious and detail oriented - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Repeat customer - Overall, what were the top two reasons you chose us over another company?      Professionalism & the system

"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

Very satisfied with the work that was done to my Crawl-Space. Satisfied with the politeness, respect and knowledge that of both the office staff and design specialist.

"David was very knowledgeable about my issues and even made some suggestions that I followed up on. He's an asset to your organization."

Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls.