Testimonials for Adirondack Basement Systems

I already have done business with you, I was very happy the first time and this time it was very good as usual. Everything was explained. There is nothing at this time that could be different. Thank you again

The whole staff was great! My salesman was professional: it was obvious he loves his job and believes in his product and company. The guys doing the manual labor were courteous, professional, and very personable. And the girls in the office were extremely knowledgeable. It's been an extraordinary improvement. Money well spent! Such an improvement only adds to the value of my home!

- How satisfied are you with the installation we completed for you?      Extremely please - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was great- neat, pleasant, accurate - What are your thoughts on your Design Specialist and the presentation?      Excellent - Was our office staff efficient and knowledgeable?      Yes- Joy is very personable - How did you hear about us? Have you seen our name anywhere else?      Advertisement - Overall, what were the top two reasons you chose us over another company?      Experience- people

"We are very pleased with your work and our new egress window. Thank you!"

- How satisfied are you with the installation we completed for you?       Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional and courteous - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Friend- newspaper, internet search - Overall, what were the top two reasons you chose us over another company?      Reputation and referrals  

- What did you think of our service technician?      Knowledgeable, friendly - Did our service technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Polite - What have you done in the basement since the initial installation?      Painted the walls and floors - Would you recommend our company to others?      Yes

Our service tech Mike is a very knowledgeable person.  He knows his job.  He explained everything that he was doing as he did it.  Anytime I have called, I have been treated very well.  Since the initial installation, our basement has become extra living space.  I have told everyone how good your service is.  It is very comforting to do business with a service that doesn't just take your money and forget you.  My wife and I are very pleased that we selected Adirondack Basement Systems to take care of our home.  Thank you again.

Your crew did a great job!  They were on time and professional.  The clean-up was spot less. You finished in one day and covered two rooms! A lot of work was done and it looks great!  Tim answered all my questions and the book provided was a big help.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was very nice and worked efficiently and quickly - What are your thoughts on the Design Specialist and the presentation?      Impressed - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Home show - Overall, what were the top two reasons you chose us over another company?      Didn't look elsewhere

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Excellent- started and finished the job on time - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      From another customer - Overall, what were the top two reasons you chose us over another company?      I believe you have the proper and permanent solution! - Other comments:      Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!

"Chris and crew were VERY professional and worked in a timely manner, and were always on time!" "Our Sales presentation and Sales person...5 Stars."  I was referred to your company by Bennett Contracting.  I asked who did basement work and they said you were the best!

I was very satisfied with my installation. They were very knowledgeable, courteous and hard working. They provided an excellent presentation and Doug was very informative and helpful. The reason I chose you was Doug's presentation and quality for the price. Thank you!!!

I am more than happy with the job you did for me!  Your crew was very professional, considerate and hard working.  I appreciated the fact that your design specialist Doug was very knowledgeable, professional, and not at all pushy!  Your knowledge of why I had water and the solutions to get rid of it made me choose you over any other company!

"I appreciate your assistance in having this work completed and the timeliness of being able to return to finish the work completely and accurately. The crew did an amazing job and were very professional. I would recommend the company to others and will most likely request additional work from you all to finish the basement in the future."

The job was 100% completed! Your crew was the best! The office staff was very positive and helpful.