Testimonials for Adirondack Basement Systems

- What did you think of our service technician?      Courteous, patient, and personable - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No change - What are your thoughts on our office team?      Excellent- very pleasant to talk to and deal with - Would you recommend our company to others?      Yes - Any additional comments?      I am very pleased with the operation of the system installed- thank you again!

I was very satisfied with the installation- the system is neat and hopefully will work well when the next flood comes.  It has given me a worry free feeling. The clean up was satisfactory- all concrete debris was removed from basement and floor was swept clean. Sean's installation crew worked very hard, were pleasant, and completed the job on time. Richard Keigley had an excellent presentation and explained everything thoroughly.  I spoke to Joy and Carla in the office on numerous occasions, they were always pleasant and helpful. I chose your company because: the presentation was impressive, complete packet of information, and the discussion I had with existing customers. I really appreciated Kevin (the owner) calling me to discuss issues that i was having with the installation. After speaking to him and Sean everything turned out just fine.

"Kerry and crew were amazing and very quick to fix issues that came up and not only were they hard workers, but very personable as well."

"Hi Ryan, I wanted to let you know that our crawlspace encapsulation was completed today. Your crew was great and did an excellent job. From your visit, to your office staff, to the installers it has been a most positive experience. I especially appreciate that there was no pressure on your part but you provided a knowledgeable solution for us. These days it is especially gratifying to deal with a company who actually does what they say they will do. Thank you again for making this project a reality." 

"5/5! The most important part is you coming when you did. Saturday we got a great deal of rain. We would have been dealing with a flooded basement until we leave tomorrow. The pump system you installed pumped out water for 2 days! Can not thank you enough!"

My Customer Care Technician Mike was very POLITE. He answered my questions and worked efficiently. He spent time explaining my system to me. He also explained what he was going to do to maintain it very well. Please contact me next year to have system maintenance. Your office staff is very courteous, caring, and has a positive attitude. With the DRY BASEMENT, we can now use it for storage!

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Excellent - What did you think of our installation crew?      Very professional and friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book- monthly ad in circular - Overall, what were the top two reasons you chose us over another company?      Reputation, previous experience, referrals - Additional comments?      The work was originally scheduled for mid-June and luckily a spot opened up earlier and I was able to get the problem fixed sooner- it was GREATLY appreciated

"Everything was fantastic! Thank you, DEFINITELY a 5/5" 

"Not only was Zach Riss and his crew professional, kind, and educational, but all around great guys. I also had a leak in my sewage and the team went out of their way to help with a temporary fix, until I could get a plumber. I am so happy and would love for everyone to know".

"I wanted to let you know how professional and knowledgeable Seth was today. I was blown away by the incredible service he provided, and he took his time without being pushy!"

I am very happy with my installation. The clean up was very Successful as well. The installation crew did a good job. The Design Specialist is a good sales man. The reason for picking Adirondack Basement Systems was the time it took to preform.

"I have to compliment your sales force, Dave was everything you would want when having someone come to your home to give you an estimate. In addition to Dave being great, all of the people I spoke with in setting up the appointment were all kind, professional and accommodating."

The installation crew is very hard working. The design specialist is very helpful. The office team is very knowledgeable. I'm very satisfied with the work of Adirondack Basement Systems.

"I'd give you guys a 5/5 very happy with the work. Basement has been dry since!"