Testimonials
1. Overall satisfaction with our company:
Company was easy to work with. Appointments were on-time and "heads up" calls were made to notify me of impending arrivals. When we found that follow-up work was necessary, manager Robert Ramsey (who we saw at the Halfmoon Home Show) was quick to put us in touch with Matt, who quickly scheduled the follow-up visit.
2. Experience with call representative:
Professional. Was introduced to company at Albany home show.
3. Office Staff:
Professional. Appreciate that calls were returned in a very timely manner and all questions were readily answered.
4. Salesperson and sales presentation:
Bill Seabridge performed thorough on site evaluation. Price was within ballpark of our expectations.
5. Our installation crew:
Mike Cooradt arrived on time. Cleaned up crawl space and insulated. Returned a second time, no questions asked, when we still had minimal airflow that had not been insulated the first time.
6. The cleanup process:
All materials were removed and disposed of, without any mess left behind.
7. What made you choose our company:
Had been wanting to insulate our basement crawl space for years. Saw your booth at 2016 Albany Home Show and talked to a rep. Followed up with a call and on site visit. Thought the solution would work for our space and price was within our expectations. Also appreciated the 7% coupon and the professional material that was sent to us.
8. Suggestions for Improvement:
Can't think of any
