Testimonials for Adirondack Basement Systems

Call Center...they answered all my concerns.  Sales Representative...they were great didn't over sell recommended only what I needed and explained everything clearly.  Installation Crew...WOW what a great crew they worked like a well-oiled machine,,they explained what they were doing how it worked answer all my concerns ,, best of all they left my basement cleaner then it was great job.  

"I would like to take this opportunity to express my appreciation for the service I received today. Brandon, Sam, and Louis were very professional, courteous, respectful, informative, and took care to do a great job. They also were considerate of making sure, under the snowy conditions, that they kept the property clean. I could tell they like what they do and have pride in doing it. They worked very well as a team. As a 44 year U.S. Air Force veteran, I can see Brandon is an excellent leader and an adroit craftsman. I enjoyed having them here and appreciate their efforts."

"1-5 is not a scale of numbers to accurately reflect the outstanding experience I had dealing with Adirondack Basement Systems! From setting up the appt to follow through communications and the absolute joy and pleasure it was working with Jeff. My husband was in the hospital and Jeff made the whole process as easy as possible. From putting together a plan, explaining everything clearly and showing compassion, kindness and understanding to make it all work. I could not have asked for anyone better to work with. He is an excellent representative of your company and I feel grateful and fortunate to have worked with him. He truly went out of his way to ease me through whole process. To continue the excellence of your company, the two installers Chris Stokna and Mike Fry made the installation a smooth process. They explained everything clearly, showed me exactly what they had done and answered all of my questions as well as making sure when they left I was totally comfortable with the professionalism of the installation. Also being very understanding of my concerns. Pleasant, friendly and delightful. I am sorry this is so long but I think you can now understand why a five rating is no where near sufficient...Think of it as a five with indefinite pluses!!! I hope this rating will be shared with all concerned as well as the owner of Adirondack Basement Systems!" 

"David Eatz was very knowledgeable and kind and I was happy with the solutions he offered and everything following, to take care of me. Once Tim and crew showed up, they were fantastic. I was super impressed as I have a hard time trusting people in my home, and never once felt uneasy with David, Tim, or crew and my basement was cleaner than ever once they left. Everybody went above and beyond, even Alicia, who helped me with scheduling."

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"

Ten years ago, Tom M. hired Adirondack Basement Systems to fix his Medusa, NY home's basement which had serious water seepage and mold problems. Ever since Adirondack installed the waterproofing system, the basement has been bone dry! Tom is so happy with the results, he recommends Adirondack Basement Systems to his friends and neighbors every change he gets! "I tell all my friends that own homes that if they have any issues to check out Adirondack Basement Systems because they did such a good job for me and I am really happy with what they did!", says Tom.

The job was very successful and I am happy with the work that has been done. I was very impressed with the amount of knowledge that all the employees could give along with answering questions. The job was well done and workers were on time and finished everything fast, I am very pleased. Thank you, guys! I'll be sure to recommend you guys.

"Dan was excellent explaining my basement setup and educating me on crack repair and when and when not to perform invasive work. THANK YOU!"

"Chris was an excellent rep. and explained everything very well. You have a wonderful employee."

"Sam and Mike did an awesome job!! Very Pleased."

"5/5 Thank you so much! We have another basement coming for you to do that is huge..so I appreciate you doing a great job!!!!!!"

"Absolutely happy with the project. Everyone I encountered was professional, knowledgeable, and competent. Plus our problem has been dealt with successfully. Your company deserves our highest rating. If we learn of anyone wanting to have similar work done, we will highly recommend your company. Thank You!"

"I want to share my appreciation for Bill. He was extremely helpful and took the time to explain things about our pump that we had not known before. I was also so impressed with how quickly Bill was able to come out and help! My husband and I are always happy to schedule with Adirondack Basement because we know it will be a good visit."

"Chris was very pleasant"

"Chris did a wonderful job. He is a true professional and I was very impressed."