Testimonials

Testimonials

Testimonials for Adirondack Basement Systems

Testimonial Photo by Tom S.
"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    
Tom S. of Albany, NY
Thursday, June 23rd
Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.
Janet I. of Clifton Park, NY
Wednesday, October 12th
- What did you think of our service technician?      Very polite, courteous, and knew what he was doing - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No- everything was very good - What are your thoughts on our office team?      They seemed very nice - What have you done in the basement since our initial installation?       We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great! - Would you recommend our company to others?      Yes - Additional comments:      Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.
Mike and Cindy K. of Medusa, NY
"Ron Patterson was our latest tech to visit and perform our annual inspection.  Ron was very good.  He was concerned about costs and had the customer in mind."
Dennis K. of Coxackie, NY
Monday, November 14th
"Mike C. is very professional.  Matt is prompt with appointments."
Bill M. of Ravena, NY
Tuesday, March 29th
"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"
James W. of Bolton Landing, NY
Monday, December 5th
"Mike was outside in the pouring rain fixing the drainage in our yard.  He exceeded all expectations."
Gene C. of Voorheesville, NY
Friday, April 8th
- What did you think of our service technician?      Courteous, patient, and personable - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No change - What are your thoughts on our office team?      Excellent- very pleasant to talk to and deal with - Would you recommend our company to others?      Yes - Any additional comments?      I am very pleased with the operation of the system installed- thank you again!
Raymond V. of Old Chatham, NY
The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.
Kelly B. of Altamont, NY
Tuesday, July 9th
- What did you think of our Service Technician?      Very knowledgeable and helpful - Did our Service Technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Sure - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Helpful - Would you recommend our company to others?      Yes
Mrs P. of Castleton-On-The-Hudson, NY
"Ron Patterson was very efficient and professional when he came to do the annual inspection.  We used another company and they made the basement water problem worse. We spoke to a very knowledgeable Adirondack Basement representative and saw a presentation at the Albany Home Show. You guys are great!"
Susan B. of Castleton-On-Hudson, NY
Thursday, September 29th
"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."
Gail H. of Slingerlands, NY
Wednesday, September 14th
From the start of sealing up my basement cracks and installing a dehumidifier, I've been super satisfied with Adirondack Basement. Very accommodating and helpful. Honest and upfront. Mike Coonradt has been my primary technician. He is prompt, efficient, informative and helpful. Excellent I was impressed when I had my estimate done. I liked the representative and all ensuing experiences with Adirondack Basement.
Peg S. of Rensselaer, NY
Wednesday, July 20th
- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Friendly, courteous, professional - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      A friend recommended you. Yellow Pages - Overall, what were the top 2 reasons you chose us over another company?      Recommendation of a friend
Edward B. of Albany, NY
Monday, June 3rd
- What did you think of our service technician?      Fine - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Terrific! - What have you done in the basement after the initial installation?      Regular annual maintenace - Would you recommend our company to others?      Yes
Bill & Julie S. of Albany, NY
Monday, June 3rd
Total testimonials : 58

Proudly Serving Greater Albany

We serve the following areas

Our Locations:

Adirondack Basement Systems
80 Sheehan St
Mechanicville, NY 12118
1-518-631-3099