Testimonials for Adirondack Basement Systems

The Service tech was very nice and knowledgeable. The office team was friendly and helpful. The guys did a great job to get my basement dry! I recommend Adirondack Basement Systems! 

"My overall experience with Adirondack Basement Systems was outstanding.  It is great knowing that the company actually cares about their customers.  Fast responses and fast turn around time from the start day of the work completed.  The office staff was very helpful of making sure I was taken care of and directed properly.  The salesman gave me quick responses.  Answered all my questions to the best of his capabilities.  If he couldn't he was very fast at getting an answer for me.  The installation crew was very polite to not only myself but my wife as well.  Work ethic was outstanding, very hard workers.  Looks like the crew was never there, besides the fact that I have a completely different crawl space.  Thank you so much for all your hard work and giving me the piece of mind that I can live comfortably without worry."

Your Service Technician Mike is great! Mike always explained everything, He also shows me how to work my Adirondack Basement Systems system. He has also answered questions about other materials that were not related for example ( humidifier, etc.). You guys are great, there is nothing that could be done differently. Your office staff is always so pleasant and helpful. In addition to the installation I have dry-locked the walls and floor. I would definitely recommend you guys! I always recommend your company to all my friends!

- How satisfied are you with the installation we completed for you?      Ok - Was clean-up satisfactory?      OK -What did you think of our installation crew?      Good - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Warranty and Presentation

- What did you think of our service technician?      He is always nice and professional - Did our service technician explain the services to you?      Yes he did! Is there anything we could do differently for future service?      No, you're doing great - What are your thoughts on our office team?      They are always very professional & pleasant to talk to - What have you done in the basement after the initial installation?      I have had the walls drylocked & have painted the basement floor - Would you recommend our company to others?      DEFINITELY!! - Any additional comments?      You have an awesomeADK Basement team from your office to your trucks... everyone is very positive & motivated & give 110% on everything. I never feel like they are trying to get off the phone with me and I am always confident that whatever I ask will be taken care of. Keep up the great work!

Your business supplies a GREAT product and also a great service.  I felt your organization did a WONDERFUL JOB in a very professional manner! The crew as well as service technician who worked on our basement were professional and knowledgeable. They answered all my questions and were very nice. Since the work done, we've been able to move storage items down into the basement! Thanks!

I chose your company because of how many years you've been in business and your rating with the BBB. I'm satisfied with all that was done and have already recommended you to others.  I was very impressed with the work crew.  They were hard working, very knowledgeable, professional, and polite.  My design specialist was also professional and patient in explaining the system.  The office team was efficient and always there when needed.  I hope you know how wonderful you're workers are!

We are very satisfied with our job! It went exactly as presented. Everyone was considerate and professional. So far the new system has kept the basement BONE DRY during a lot of rain! We are very pleased.

"I would definitely hire this company again if needed.  Everyone was very nice and the job was done very professionally.  When the job was done you would hardly know that they were there."

Everything was very successful, the installation, Crew and the office staff. Everyone knew what they were talking about and were always very helpful. The reason for choosing Adirondack Basement Systems is due to the process and options.

I was always very satisfied, they were very professional. The Design Specialist explained everything very successfully. The office staff was very knowledgeable. Thank you Adirondack Basement Systems, office team, Crew, and Design Specialist my basement is now dry!

We are very pleased with the way the basement came out. We had mold & crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good!  the windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation.  I used to hate going down there and now I can even walk in my basement without shoes on.  Great job!

- How satisfied are you with the installation we completed for you?           Very - Was clean-up satisfactory?           Yes - What did you think of our installation crew?           Excellent - What are your thoughts on your Design Specialist and the presentation?           Excellent - Was our office team efficient and knowledgable?           Yes - Any additional comments?           Highly recommended

- How satisified are you with the installation we completed for you?      Seems to be good, but too short of time to tell yet. The man who installed the equipment was on time, pleasant, and very professional. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Mr Keigley spent a little too much time at our home, BUT seemed to be very knowledgeable, pleasant, interesting, and a very nice man.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very professional, knowledgeable, and courteous (Hard Workers!) - What are your thoughts on the Design Specialist and the presentation?      He provided detailed info on the whole project including cost - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Advertisements/ TV - Overall, what were the top two reasons you chose us over another company?      Reputable- we didn't get any other estimates - Other Comments:      We were very pleased with the way the basement came out. We had mold and crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good! The windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation. I used to hate going down there and now I can even walk without shoes on! Great job!! While it was on the expensive side, it was worth it.