Testimonials for Adirondack Basement Systems

"Doug was great.  Very intelligent and explained everything very well."

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

- How satisfied are you with the installation we completed for you?       Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very knowledgeable - What are your thoughts on our Design Specialist and the presentation?      Very good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Home show - Overall, what were the top two reasons you chose us over another company?      Friends/ recommendation  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on your Design Specialist and the presentation?      pleasant- not "pushy," Presentation was professional - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Reputation  

"I was prepared to spend a lot, a lot more to correct problems with my basement.  Imagine my pleasure when I learned it would be much easier and much less expensive then I'd anticipated.  I truly appreciated your honesty and professionalism.  I will be seeking you out in the future for basement windows, wells, and covers.  Thank you very much."

The completion was very successful along with the clean-up afterward. The Design Specialist was good along with the knowledgeable staff that they have working in the office -- ready for anything. I like the products that your company uses.Thank you

We are so pleased with our dry basement.  This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house.  It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.

- What did you think of our service technician?      Friendly, efficient - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Poured concrete, floor - Would you recommend our company to others?      Yes, I have

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes- work area was left better than they found it! - What did you think of our installation crew?      Friendly, knowledgeable, and professional - What are your thoughts on your Design Specialist and the presentation?      Tim was very good- explained everything and answered ALL of my questions - Was our office team efficient and knowledgeable?      Yes - Overall, what made you chose us over another company?      Liked the idea of the Triple Safe System and the knowledge of your team - Any additional comments?      Tim explained ALL possible options

"Jon and his sales presentation was awesome!"

"Prompt, courteous, and professional.  Very knowledgeable and attentive to my needs while offering solutions and educational advice.  Prompt and supreme attention to detail...clean.  I was amazed at how clean the basement was when I came down for the inspection."

We would like to commend the install crew of Sean and Steve for the great job they did for us!  They are both knowledgeable, hard working, polite young men.  They covered our hardwood floors each day with a drop-cloth and went out of their way to minimize the impact of the installation on our day to day life

Adirondack Basement Systems has very helpful and friendly Service technicians that are willing to answer any of the questions you have to the best of their knowledge. Along with the office staff they are very helpful with positive attitudes and i have always been happy after hearing the answers to my questions. After the installation i have painted the walls and floor. I would recommend Adirondack Basement Systems.

"We wanted to let Austin and Dustin's supervisor know how wonderful of a job they did in our home. It was almost as if they were never even there when the project was finished. We don't have enough adjectives to describe how terrific Austin and Dustin were."

We are very satisfied with the installation Adirondack Basement Systems completed for us.  The cleanup was satisfactory and the crew was professional and hard working. Our Design Specialist was knowledgeable, full of information and explanations. The office team was efficient and knowledgeable. We chose Adirondack Basement Systems because they were best suited for our needs, their knowledge and experienced staff. We knew our basement needed to be waterproofed but seeing the amount of water pumped out from the sump pump really makes us even more comfortable and happy with our decision to have the work done. It felt less damp down there almost immediately. Thank you!