Testimonials for Adirondack Basement Systems

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics. 

"ABS did a really good job levelling out the concrete walkways...the outcome is better than i expected. Very happy with the work!"

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      good - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Had prior work done - Overall, what were the top two reasons you chose us over another company?      Good work- good crews

"I am very impressed with Kerry and crew and they surpassed my expectations!"

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes... in full detail - What are your thoughts on our office team?      Efficient - Would you recommend our company to others?      Yes

This was an outstanding decision by us! It has certainly paid for itself many times since we got the basement finished by you folks! Your service technician is very thorough and courteous! We were also pleased with your office team! We would absolutely recommend Adirondack Basement Systems! Many thanks!

- How satisfied are you with the installation we completed for you?      Very satisfied- we can't believe the difference - Was clean-up satisfactory?      Yes- the lawn where the line was buried needed a little work, but the area was spotless when they left - What did you think of our installation crew?      They were efficient and thorough - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable and explained everything well - Was our office team efficient and knowledgeable?      Yes, excellent -How did you hear about us? Have you seen our name anywhere else?      Yellow pages - Overall, what were the top two reasons you chose us over another company?      Tackled the problem directly and provided lots of info - Additional comments:      We will be happy to pass the word- you did a great job!

"Always pleased with the quality of the service provided.  Mike was efficient, fully explained all issues and very pleasant to work with.  They offered the most comprehensive and efficient system for converting our crawl space to a useable storage basement. Each year since, their service has been economical and comprehensive."

- How satisfied are you with the installation we completed for you?      Quite - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Chris and crew were great! - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes! - Overall, what were the top two reasons you chose us over another company?      Only company I contacted & was pleased with the coupon in Clipper Magazine

"Mike was outside in the pouring rain fixing the drainage in our yard.  He exceeded all expectations."

"We're very happy with the job, well done and nice guys!

"We wanted to let Austin and Dustin's supervisor know how wonderful of a job they did in our home. It was almost as if they were never even there when the project was finished. We don't have enough adjectives to describe how terrific Austin and Dustin were."

We are very satisfied with the installation Adirondack Basement Systems completed for us.  The cleanup was satisfactory and the crew was professional and hard working. Our Design Specialist was knowledgeable, full of information and explanations. The office team was efficient and knowledgeable. We chose Adirondack Basement Systems because they were best suited for our needs, their knowledge and experienced staff. We knew our basement needed to be waterproofed but seeing the amount of water pumped out from the sump pump really makes us even more comfortable and happy with our decision to have the work done. It felt less damp down there almost immediately. Thank you!