Testimonials for Adirondack Basement Systems

I am very satisfied with the work done. The crew was prompt, courteous, and professional. And the clean up job they did was immaculate. The gentleman that came to my house, Larry, was very thorough. I picked you because of all the wonderful references and the technology you use. It is so nice not to worry about how wet will the basement be after rain. I hear the pump turning on and I know all is taken care of. The peace of mind is wonderful.

"I am so happy with my install by Kerry, Andrew, and crew. Great job team!" 

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good - Would you recommend our company to others?      Yes  

"Mike C provides excellent service and expertise.  He is a great teacher and we trust him completely to provide us with the best advice and service on our sump pumps and Sani-dry system."

From the estimate by Doug Forsthoff to the completion of the job by Chris Hurley and Nick, we could have not been more satisfied. They represented the company with courteous and professional actions.  The crew was efficient and did a great job. They answered our questions and completed the job in a very timely manner.  They did more than we expected. While the job was messy, the left us with a clean basement.  We had a previous experience with Adirondack Basement and were very pleased. When we needed work on our foundation, we knew they would be our choice. Plus, they have a great reputation!

"I am very pleased with everything - response to my call and getting the job done in record time is remarkable. Everyone I met was very polite and informative. The basement was cleaner when the men left than when they came, which I certainly appreciate. I would definitely give you all a 5/5."

I want to thank you for the great job you did in our basement. This completed what we started several years ago. The work was completed in a timely and professional manner. Although there were a couple of things I perceived to be as problems, there was a quick response to resolve and explain why these things are this way. This was the second major undertaking, and once again we are very satisfied. THANK YOU!

- What did you think of our service technician?      Professional and very courteous - Did our service technician explain the service to you?      Yes- quite thoroughly - Is there anything we could do differently for future service?      Not at this point in time - What are your thoughts on our office team?      Anyone I have spoken to has been responsive and courteous

- What did you think of our service technician?      Excellent! He explained things to me and educated me which was helpful because previous homeowner had the system installed - Did our service technician explain the service to you?      Yes - Is there anything we could do different for future service?      Keep doing an excellent job! - What are your thoughts on our office team?      Super! You tell me what to expect cost-wise, service wise, etc - Would you recommend our company to others?      Yes!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Great - What did you think of our installation crew?      Only 1 man- Did a great job! - What did you think of our Design Specialist and the presentation?      Not needed this time- we extended the drain spout - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      You did my basement 1 year ago, we are pleased with a dry basement!     

- What did you think of our service technician?      Great- very friendly and informative - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Super - What have you done in the basement after the initial installation?      We can use it! I can put clothes, Christmas stuff, everything downstairs - Would you recommend our company to others?      Yes - Any additional comments?      I wish I had done this earlier in my home and work!

"Seth was SOO nice and caring. He had a great personality and was extremely patient with me. It really means a lot because genuine kindess is hard to come across these days"

Everything was wonderful and I could not be happier with the work that I have had done by Adirondack Basement Systems. The knowledge that they can provide for you is great. There was not an issue with any of my questions they had answers for everything. I saw my neighbors installation and i saw great it looked. Thank you!

We are extremely satisfied. The clean-up was absolutely perfect. The installation crew was terrific, I have never seen two people work harder. The Design Specialist and the presentation was very good. He was able to explain what was wrong and how this would correct the problem. The office team was very knowledgeable. They were helpful in scheduling around my limited availability. After seeing you at the home show and after Doug's presentation, we did not even think to contact another company. I am confident that my basement will stay dry now and since having this done there is definitely an improvement in the smell of my basement!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They were very good - What are your thoughts on our Design Specialist and the presentation?      He was very thorough - Was our office team efficient and knowledgeable?      Yes