Testimonials for Adirondack Basement Systems

"It was a great experience, everything went well. Kerry Williams was awesome. I would recommend your service to all my friends and neighbors."

"The crew installed the support system in one day. They were very respectful, and cleaned up afterwards. The crew leader answered all of my questions and was very helpful."

"Many compliments to Seth and the whole company for their hard work! If I could, I would give you a 100 star rating online!"

- What did you think of our service technician?      Courteous, patient, and personable - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No change - What are your thoughts on our office team?      Excellent- very pleasant to talk to and deal with - Would you recommend our company to others?      Yes - Any additional comments?      I am very pleased with the operation of the system installed- thank you again!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Excellent- started and finished the job on time - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      From another customer - Overall, what were the top two reasons you chose us over another company?      I believe you have the proper and permanent solution! - Other comments:      Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!

Your service technician is very professional, knowledgeable, accommodating, and neat. Along with that the service technician explained everything very well. There is nothing that could be done differently. The office staff is very polite, well spoken and have a pleasant voice. Following up with what i have done to my basement after the installation-  I have painted the floor. I would recommend Adirondack Basement Systems.

I think that your service technician was friendly, polite and knowledgeable. He explained everything in an excellent manner. You're all great- there's nothing that can be done differently. The office staff is pleasant, eager to help and knowledgeable. After the installation I've bought a pool table and will be transforming the basement in to the game room. I have and still will recommend Adirondack Basement Systems.

- What did you think of our Service Technician?      Very knowledgeable and helpful - Did our Service Technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Sure - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Helpful - Would you recommend our company to others?      Yes

"Doug was very thorough and very clear.  He answered all my questions when he visited my house and he quickly and clearly answered follow-up email and voicemail questions.  Chris and his crew were polite, professional, and hard-working.  The crew worked hard and carefully, and left the basement in excellent condition.  The landing at the top of the basement stairs could have been cleaned better.  I should note that my basement is/was clay/mud and the work crew was very careful.  Chris and his crew were VERY polite, VERY informative, and they worked very hard and carefully.  They were willing to explain and discuss what they were doing and why they were doing it." 

"Ron Patterson was very efficient and professional when he came to do the annual inspection.  We used another company and they made the basement water problem worse. We spoke to a very knowledgeable Adirondack Basement representative and saw a presentation at the Albany Home Show. You guys are great!"

"Kerry, Andrew, and Mike did an amazing job on the windows! I am very pleased with the outcome and professionalism they showed."

The completion was very successful along with the clean-up afterward. The Design Specialist was good along with the knowledgeable staff that they have working in the office -- ready for anything. I like the products that your company uses.Thank you

We are so pleased with our dry basement.  This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house.  It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.

- What did you think of our service technician?      Friendly, efficient - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Poured concrete, floor - Would you recommend our company to others?      Yes, I have

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes- work area was left better than they found it! - What did you think of our installation crew?      Friendly, knowledgeable, and professional - What are your thoughts on your Design Specialist and the presentation?      Tim was very good- explained everything and answered ALL of my questions - Was our office team efficient and knowledgeable?      Yes - Overall, what made you chose us over another company?      Liked the idea of the Triple Safe System and the knowledge of your team - Any additional comments?      Tim explained ALL possible options