Testimonials for Adirondack Basement Systems

"Will was...one of a kind. He is very determined to do things right, he is not afraid of hard work and that is what people appreciate...at least we do. He can come here any day because he is determined to make things right and that's what you want when you hire someone to do a job for you...at least that's what you expect. I am very grateful for him being the one to work on our home."

"We would give Will a 10 star. He was polite, prompt, and explained what he was doing. It did take him longer but he was working alone and was very meticulous which is what I would expect. He takes pride in what he was doing even if it was a messy job. I give him a lot of credit to work so hard in a crawlspace by himself. Crawling in and about gathering tools and materials without someone to help him in a tight area was totally admirable. He did not do a slap it up job just to get it done. I feel although it took more time, it was worth it. He was great. He takes pride in what he does. I had complete faith in him and would want him back on any job we partake in"

Tom R.'is a customer from Lake Pleasant, NY. His family has two beautiful 95 year-old cabins in the Adirondack Mountains. Due to the age of the structures, they were beginning to settle because the piers that supported the floor were badly damaged. Tom R. hired Adirondack Basement Systems to fix the problem using SmartJacks to support the structure. In this video Tom talks about the experience with the company. "This is a company that is very easy to work with and I will recommend them to everyone", says Tom.

"5-stars. Outstanding team and work"

"Chris and his crew transformed our crawlspace into a very livable space.  If I was 3 and a half feet tall it would be perfect!  It is now dry and nice looking a 180 degree turn from where it started.  Thank you."

We are very satisfied with the installation that Adirondack Basement Systems did!!!! Don Rose and his installation crew made sure that the grounds were completely clean when they finished!!!! They were thorough in the explanation of what they were going to do, when they were going to do it, and when they were going to be finished. My design specialist Richard Keigley explained everything thoroughly and was a pleasure to work with. We decided on your company because my home inspector recommended you, plus the Dry CrawlSpace Science book was really informative (they sent this to my for free prior to my evaluation).Our crawl space was VERY WET and the house had a MUSTY smell ALL OF THE TIME. Within a week of the completed installation there was NO LONGER A MUSTY SMELL. The crawl space is NOW DRY and will PROTECT MY HOME INVESTMENT FOR YEARS TO COME!!!!! THANK YOU!!!! Marilyn O.

"Sean was very prompt.  Did his job well, explained what was needed to maintain the SaniDry unit.  Very pleased with his performance. The crew did an excellent job of clean up.  Although they were not very messy to begin with. Our sales man Tim VanKempen was very thorough and not pushy."

This was an outstanding decision by us! It has certainly paid for itself many times since we got the basement finished by you folks! Your service technician is very thorough and courteous! We were also pleased with your office team! We would absolutely recommend Adirondack Basement Systems! Many thanks!

- How satisfied are you with the installation we completed for you?      Very satisfied- we can't believe the difference - Was clean-up satisfactory?      Yes- the lawn where the line was buried needed a little work, but the area was spotless when they left - What did you think of our installation crew?      They were efficient and thorough - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable and explained everything well - Was our office team efficient and knowledgeable?      Yes, excellent -How did you hear about us? Have you seen our name anywhere else?      Yellow pages - Overall, what were the top two reasons you chose us over another company?      Tackled the problem directly and provided lots of info - Additional comments:      We will be happy to pass the word- you did a great job!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was friendly and professional and showed up on time - What are your thoughts on your Design Specialist and the presentation?      He was fine - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      My sister recommended you

Work site was clean after installation. The crew was polite and professional. The Design Specialist and office staff were very knowledgeable and polite. Your work crew was fantastic. They were able to explain specifically what they were doing, took care of the cleaning after the completed installation was done.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Very - What did you think of our installation crew?      1 man- excellent installation and very knowledgeable - Was our office team efficient and knowledgeable?      Yes, answered all of my questions - How did you hear about us? Have you seen our name anywhere else?      Newspaper - Overall, what were the top two reasons you chose us over another company?      Design and installation crew and office team - Any additional comments?      I have an air duct system & am allergic to dust, mold, and mildew. Every time I turned on a/c or heat- the smell of the air caused my allergic reactions to start: coughing, headaches, & sneezing. With the encapsulation system, I no longer have the allergic reactions & the air is fresh!! Thank you!!

- What did you think of our service technician?      Very good, helpful - Did our service technician explain the service to you?      Yes he did and then some - Is there anything we could do differently for future service?      Not at this time- Thanks! - What are your thoughts on our office team?      Just fine and very nice to talk with! - What have you done in the basement after the initial installation?      Not too much at this time, but will sometime soon - Would you recommend our company to others?      Absolutely!

I am so satisfied with the installation that was completed for us!!! I wasn't home when the job was being performed but, because of their reputation I felt comfortable that they would do a good job! The MUSTY SMELL IS GONE ALREADY!!! It has only been a week and our crawl space is dry up well!!! Thank YOU!!!

What made you choose our company (Why did you choose us over the competition?)..."Yours seemed the most knowledgeable. Just had our yearly service and Ron Patterson did a terrific job. It is a joy working with someone so nice."