Testimonials for Adirondack Basement Systems

From estimation to completion follow-up, I've spoken with 6 different people.  Each one was a pleasure to deal with. Staff are professional, sincere, and interested in pleasing the customer. Excellent follow-up by all.  I'll recommend your company to anyone I know that has any basement conditions.

Just had a rainy, warm day that melted a lot of snow at the same time. With our SaniDry there is no noticeable moisture in the house and with the raised flooring I can go about my day without concern of potential water damage to our new finished basement.

- How satisfied are you with the installation we completed for you?      very professional - Was clean-up satisfactory?      Very - What did you think of our installation crew?      They were great and very informative - What are your thoughts on your Design Specialist and the presentation?      Professional, everything explained; didn't try to overcharge us - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      System wasn't run of the mill and didn't want to dig up the yard  

- What did you think of our service technician?      He did a good job - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good job - Would you recommend our company to others?      Yes, if I knew they needed the service

"I wanted to say how good Tim B and his crew were today. They did a great job, even when dealing with my crazy dogs."

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of the installation crew?      Very thorough - What are your thoughts on your Design Specialist and the presentation?      Very pleasant and honest - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver - Overall, what were the top two reasons you chose us over another company?      Needed a specialty system

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very conscientious and detail oriented - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Repeat customer - Overall, what were the top two reasons you chose us over another company?      Professionalism & the system

Very satisfied with the work that was done to my Crawl-Space. Satisfied with the politeness, respect and knowledge that of both the office staff and design specialist.

- What did you think of our service technician?      Knowledgeable, friendly - Did our service technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Polite - What have you done in the basement since the initial installation?      Painted the walls and floors - Would you recommend our company to others?      Yes

Your crew did a great job!  They were on time and professional.  The clean-up was spot less. You finished in one day and covered two rooms! A lot of work was done and it looks great!  Tim answered all my questions and the book provided was a big help.

"Very pleased with our experience with this company and with Mike"

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Excellant - What did you think of our installation crew?      Very efficient and very helpful - What are your thoughts on the Design Specialist and the presentation?      He was very knowledgeable and accommodating - Was our office team efficient and knowledgeable?      Excellent, especially Joy who made a copy of instructions we lost for the hydrometer and mailed them to us - How did you hear about us? Have you seen our name anywhere else?      Yellow pages of phone book - Overall, what were the top two reasons you chose us over another company?      No one else offered this type of service. The company personnel were pleasant and accommodating