Testimonials for Adirondack Basement Systems

The foreman did a very attractive job. The installation crew was polite, punctual- explained everything every step of the way. Along with the Design Specialist Tim was very accommodating, I've been late for several appointments and he has always been gracious. Explains the information thoroughly.To add the office staff is incredible, each time I had called I've received well explained and prompt answers to the action.

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics. 

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      good - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Had prior work done - Overall, what were the top two reasons you chose us over another company?      Good work- good crews

"I am very impressed with Kerry and crew and they surpassed my expectations!"

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes... in full detail - What are your thoughts on our office team?      Efficient - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Quite - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Chris and crew were great! - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes! - Overall, what were the top two reasons you chose us over another company?      Only company I contacted & was pleased with the coupon in Clipper Magazine

"We wanted to let Austin and Dustin's supervisor know how wonderful of a job they did in our home. It was almost as if they were never even there when the project was finished. We don't have enough adjectives to describe how terrific Austin and Dustin were."

We are very satisfied with the installation Adirondack Basement Systems completed for us.  The cleanup was satisfactory and the crew was professional and hard working. Our Design Specialist was knowledgeable, full of information and explanations. The office team was efficient and knowledgeable. We chose Adirondack Basement Systems because they were best suited for our needs, their knowledge and experienced staff. We knew our basement needed to be waterproofed but seeing the amount of water pumped out from the sump pump really makes us even more comfortable and happy with our decision to have the work done. It felt less damp down there almost immediately. Thank you!

The installation was very good. The clean-up was Satisfactory! The office team was great as usual -- they are always in a good mood and ready to answer and questions. Thanks again.

Dear Kevin, My husband and I had a positive experience in dealing with Adirondack Basement Systems. Our project dealt specifically with Sean, Steve, and Larry S. Any questions were answered thoroughly, work was done on a timely basis, and the final product was a real improvement. Solving the piping problem took ingenuity and perseverance, and calls to the office staff were also dealt with professionally. We appreciate how well the project went and wanted to share our feelings with you.  

"Chris H. and crew did a great job.  Got here on time, finished in a timely manner, polite and respectful, and cleaned up.  The finished product is a huge improvement"

"Can't say enough about Sean and crew, they were fast and efficient.  They genuinely like their work.  The office staff communicated things clear, timely, and were friendly and professional."

"I want to compliment Kerry Williams and team on what a good group of guys they are! They were so nice and professional."