Testimonials for Adirondack Basement Systems

"We've had an excellent experience with you.  The work you do is top-notch and the installers take care to make sure it looks even better than expected, paying attention to details. 

Your service technician is very well spoken and is capable of answering any questions. Mike the service technician is definitely an asset to your company. Even though the phone was busy sometimes the office staff was great. After the installation our basement is now fully furnished. I would recommend your company to others.

I was very satisfied! They did an amazing job at cleaning up. The crew was very productive, very professional, neat and they kept us informed throughout the whole installation process. Your Design Specialist and the presentation he did a wonderful job. Your office team is very efficient and knowledgeable.

I like dealing with local businesses and feel very secure with your company.  Michael was very informative and helpful.  Both the Design Specialist and the office team were very knowledgeable.  I am very satisfied with my SaniDry system and feel that you have and will continue to give me the right advice for my basement.

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice- once he started almost didn't know he was here - What are your thoughts on your Design Specialist and the presentation?      Very hones- didn't try to sell what we didn't need - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Local advertising - Overall, what were the top two reasons you chose us over another company?      Presentation and BBB Rating    

- How satisfied are you with the installation we completed for you?      It looks like a good, clean job - Was clean-up satisfactory?      Yes- he swept & shook out the mat - What did you think of our installation crew?      Very polite, thorough, and knowledgeable - What are your thoughts on your Design Specialist and the presentation?      Again, very informative - Was our office team efficient and knowledgeable?      Yes! and friendly - How did you hear about us?      Ads in the Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem! We're grateful for the service!!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"

"I am over the moon with Seth, he NEEDS a raise! He is an extremely hard worker and very professional and kind. Because of his exceptional services we are telling EVERYONE to come work with Adirondack Basement Systems (and ask for Seth)"

"Your team was on time. Polite and pleasant. 5-star rating!"

Adirondack Basement Systems has very helpful and friendly Service technicians that are willing to answer any of the questions you have to the best of their knowledge. Along with the office staff they are very helpful with positive attitudes and i have always been happy after hearing the answers to my questions. After the installation i have painted the walls and floor. I would recommend Adirondack Basement Systems.

I was very satisfied with the installation.  Our basement was very wet and moldy.  I was extremely pleased with how clean it was.  The crew was very friendly and worked constantly.  My Design Specialist Tim was great, friendly and explained everything very well.  The office team was efficient and knowledgeable.  Any question I had was answered honestly.  I chose Adirondack Basement Systems because of Tim's presentation and my desperation!  My basement was so bad, that not only was it not useable, but I also thought it was non-fixable.  It was so damp that we couldn't store anything in it. It just became a waste of space.  Now, I feel like I just gained so much storage space!  The air quality is noticeably better now that the mold is gone.