Testimonials for Adirondack Basement Systems

Particularly impressed with the continuation of the post service. System has performed so well, we have not needed any repairs or interim service, but know if we did, your response would be immediate. It is a pleasure doing business with people of your caliber!

Adirondack Basement Systems dug out a trench around the perimeter of my basement interior, laid stone, and installed plastic gutter system, new sump hole with triple sump pump system. They also installed plastic wall covering that drains any water coming in through the walls into the gutter system. Gutter system was concreted over. Also installed was a dehumidifier system and new basement windows. The project was estimated at 4 days. It took about 3 and 1/2 days. All work was performed professionaly with materials as estimated. The workers cleaned up after themselves and took care to keep things as clean as possible.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes- excellent job - What did you think of our installation crew?      Very courteous - What are your thoughts on our Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book and advertisements in local papers - Overall, what were the top two reasons you chose us over another company?      1- Reputation 2- Quality in personnel  

"Zach and his crew were very neat and made sure that I understood everything and had plenty of opportunity to ask questions."

"Joe was helpful and cooperative in assessing and recommending what was needed. Jonathan and crew were timely, helpful, courteous, efficient, and thorough. Assistance from office staff was available and timely. We're repeat customers and feel Adirondack Basement continues to be a reputable local business."

Your business supplies a GREAT product and also a great service.  I felt your organization did a WONDERFUL JOB in a very professional manner! The crew as well as service technician who worked on our basement were professional and knowledgeable. They answered all my questions and were very nice. Since the work done, we've been able to move storage items down into the basement! Thanks!

I chose your company because of how many years you've been in business and your rating with the BBB. I'm satisfied with all that was done and have already recommended you to others.  I was very impressed with the work crew.  They were hard working, very knowledgeable, professional, and polite.  My design specialist was also professional and patient in explaining the system.  The office team was efficient and always there when needed.  I hope you know how wonderful you're workers are!

We are very satisfied with our job! It went exactly as presented. Everyone was considerate and professional. So far the new system has kept the basement BONE DRY during a lot of rain! We are very pleased.

"I would definitely hire this company again if needed.  Everyone was very nice and the job was done very professionally.  When the job was done you would hardly know that they were there."

The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.

I can't say enough positive about the installation and foreman!  Your crew are absolute tops! Very professional.  Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me.  These guys make it so you can be proud of your business!  Your customer service is top notch! Your company is not only the expert, but best in class!

"I am raving about Seth! He is knowledgeable and ABS is so lucky to have him. Great Job!"

We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional.  Your office team was very easy to work with and efficient....A++.  Tim was our Design Specialist and one of the reasons we came to your company.  We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!! We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner.  THANK YOU!

- How satisfied are you with the installation w completed for you?      Great job - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on the Design Specialist and the presentation?      Great job - Was our office team efficient and knowledgeable?      They were wonderful - How did you hear about us? Have you ever seen our name anywhere else?      Mailing - Overall, what were the top two reasons you chose us over another company?      Liked the system

"Great company to do business with, Very informative, no high pressure."   "EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."   "Could not  have asked for any better cleanup. Chris even washed the driveway."