Testimonials for Adirondack Basement Systems

I think that your service technician was friendly, polite and knowledgeable. He explained everything in an excellent manner. You're all great- there's nothing that can be done differently. The office staff is pleasant, eager to help and knowledgeable. After the installation I've bought a pool table and will be transforming the basement in to the game room. I have and still will recommend Adirondack Basement Systems.

"Doug was very thorough and very clear.  He answered all my questions when he visited my house and he quickly and clearly answered follow-up email and voicemail questions.  Chris and his crew were polite, professional, and hard-working.  The crew worked hard and carefully, and left the basement in excellent condition.  The landing at the top of the basement stairs could have been cleaned better.  I should note that my basement is/was clay/mud and the work crew was very careful.  Chris and his crew were VERY polite, VERY informative, and they worked very hard and carefully.  They were willing to explain and discuss what they were doing and why they were doing it." 

"Zach and crew are a very well-oiled machine. I am very happy with the work that has been done."

"We LOVE this company! They are nice, no nonsense workers who come into your basement and work like a well-oiled machine. They are efficient and take pride in their work. All of our questions were answered, and our concerns addressed. Zach rocks as the foreman."

5 stars !!!   As I said though, we really can't   judge  until a  flood !!  😄😂🤣😀Below is a review I just posted on the google reviews attached to your site.  Very happy with the final results.Our house turned 100 years old this year and was beginning to show signs of hitting the century mark. We have been spared the past several years of having water in the basement due to the lack of big time winter snowfalls and the springtime melt that follows. As we approach age 70 we decided we no longer wish to worry about having to wear boots in the basement to do our laundry should we have another wet season in the future ! Looks GREAT but we can never truly judge until we have some seriously wet weather ! In the meantime here are our thoughts.From our initial contact with the office staff we were impressed. We met with design specialist Jon Roz who spent well over 2 informative hours with us covering all options and costs with us in detail. NO pressure at all. Despite being a little more than we planned on spending we went with the complete package of a new concrete floor, drainage system, sump pump with battery backup, clean white wall system and a high tech dehumidifier. Zach and his work crew were on time each day and got right to work on arrival. Very good at keeping us up to date throughout the process. Crew was polite at all times. Adirondack Basements runs an efficient and no nonsense operation in our opinion. Some have questioned the cost of these projects but in our opinion we paid for not only a cleaner looking, drier basement but for PEACE OF MIND ! Well worth our investment. If we stay in our home we have a nice spot, should we sell someday this will certainly enhance our asking price.

Mike came and serviced my dehumidifier.  He explained the service, and was very informative.  You're office is also excellent. They're very courteous and friendly. I'm grateful that the moisture and mildew smell is GONE!  The air is more fresh in basement and i love the idea of not emptying buckets of water from a dehumidifier! I would definitely recommend your company!

Very much impressed by product presentation and followup information from initial meeting with the designer. I was very satisfied with the efficient and quick turn-around time. The crew took their time cleaning up to ensure all dirt and debris was cleaned up. The installation crew Sean and Andrew were very courteous. The design Specialist was very thorough and did not try to over sell me, he met out basic needs. The office team was very good to their knowledge and very well with customer service. The top two reasons for picking Adirondack Basement Systems is due to their knowledge and experience.

"Kerry and crew were very polite and respectful! They did a wonderful job"

We are completely satisfied with our installation!  Your crew was the best! Sean conducted the team with precision and was very helpful answering questions I had.  The "boys" worked hard on a hot day- real "bull work" lugging buckets.  All of them are great assests to your company. I would recommend your company to anyone! You can use us as a reference!

The installation was successful and  I am very happy with it. The crew Joe and Andrew were great, along with the office staff. Thank you

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Local and a strong recommendation from a friend

"Sales rep helped explain everything we were considering. After deciding to try and approach our wet basement issue from the outside, we called him several months later. He was very responsive, window wells were ordered immediately. We will consider ABS for future improvements."

"Everything was perfect. 5 star rating across the board. Our basement is completely dry and transformed into a space we can utilize now. Thanks to the entire crew at Adirondack Basement Systems".

"Just wanted to say thank you for all your help with the basement stuff. We are so impressed with the work that was done and with the team as a whole. The windows look great as well as the rest of the basement. We are now able to store things down there without the fear of water ruining anything or animals getting in through the windows. We will keep in touch if we ever need any other work done."

I was Satisfied! The crew was very busy and ready to work, they were very professional. The design specialist was very proper and informative. The reasons for choosing your company are Showed great professionalism over all. your design specialist was interested in helping us solve our problem and did a great job advising on what system we needed.