Testimonials for Adirondack Basement Systems

- How satisfied are you with the installation we completed for you?      I am very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They were very nice young men - What are your thoughts on your Design Specialist and the presentation?      Done very well - Was our office team efficient and knowledgeable?      Yes

- What did you think of our service technician?      He was very friendly and informative - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      It's a little costly for the work involved in the maintenance but worth it if it keeps it working! - What are your thoughts on our office team?      Great! - What have you done in the basement after the initial installation?      Built a new master bedroom! - Would you recommend our company to others?      Absolutely, we already have and continue to do so - Any additional comments?      Overall great service!

Overall satisfaction with our company 5 Very detail oriented and very organized Experience with call representative 5   Salesperson and sales presentation 5 Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions. Our installation crew 5 Chris and his 2 associates were great. They worked efficiently and did a super job. The cleanup process 5 They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump! What made you choose our company (Why did you choose us over the competition?) N/A I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.

"I would like to let someone know that in observing Zach and how he runs a project is a wonderful thing. He is consistently making comments about everyone being safe, and taking breaks if they need a breather.   Specifically, he told one of the guys to not worry about dropping a bucket of stones going down the stairs if he needed instead of falling down the stairs and hurting himself. I thought this was great instruction and agreed with him telling the worker that stone can always be shoveled or swept up.    As you know, everything they carry down and carry out is heavy and I am impressed by his concern for safety and employee health. You don't see this type of stuff everyday and wanted ADK Basement to be aware of it and my pleasure observing it."

"I am very happy with the service John Kruk provided last week! Good Job!"

"I want to praise Zach Riss and Crew for their hard work and dedication. I am so impressed with them and will be telling everyone to work with Adirondack Basement Systems for their basement waterproofing needs."

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

- What did you think of our service technician?      He's great! - Did our service technician explain the service to you?      Yes What are your thoughts on our office team?      Nice and friendly - What have you done in the basement after our initial installation?      Had the floors stained - Would you recommend our company to others?      Yes

Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.

- How satisfied are you with the installation we completed for you?      End result is a wonderfully dry basement! - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good workers- need better communication between foreman and homeowner to avoid complications - What are your thoughts on our Design Specialist and the presentation?      Very good- Needs to use the same tool as the crew supervisor though in order to avoid differences between quoted and actual work - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ad in Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      Honestly, we didn't know of anyone else - Any additional comments?      We have referred your company to 2 of our neighbors who have trouble with their basements. They have seen what you did for us and are thinking of their own projects. Feel free to send info packets and use our names

I haven't had the installation done yet (scheduled for the end of the month) but, I wanted to drop a note to let you know about our experience so far!!! Tim introduced me to the Adirondack Basement Systems team. He was professional, thorough and patient with all of our questions and concerns. I enjoyed working with him. He made the experience an easier, more manageable one!!! Thank YOUMichelle D.

I already have done business with you, I was very happy the first time and this time it was very good as usual. Everything was explained. There is nothing at this time that could be different. Thank you again

The whole staff was great! My salesman was professional: it was obvious he loves his job and believes in his product and company. The guys doing the manual labor were courteous, professional, and very personable. And the girls in the office were extremely knowledgeable. It's been an extraordinary improvement. Money well spent! Such an improvement only adds to the value of my home!

- How satisfied are you with the installation we completed for you?      Extremely please - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was great- neat, pleasant, accurate - What are your thoughts on your Design Specialist and the presentation?      Excellent - Was our office staff efficient and knowledgeable?      Yes- Joy is very personable - How did you hear about us? Have you seen our name anywhere else?      Advertisement - Overall, what were the top two reasons you chose us over another company?      Experience- people

- How satisfied are you with the installation we completed for you?       Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional and courteous - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Friend- newspaper, internet search - Overall, what were the top two reasons you chose us over another company?      Reputation and referrals