Testimonials for Adirondack Basement Systems

"Doug was great.  Very intelligent and explained everything very well."

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

"Both the Design/Estimate and the Installation teams were great. The Design guy, Zach, was helpful explaining all the options. And the installation team, lead by a different Zach, was very thorough, quick, and professional." 

"It was a great experience, everything went well. Kerry Williams was awesome. I would recommend your service to all my friends and neighbors."

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!

The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall. We look forward to the next major downpour so we can see the system in action. Thanks again for the professional job.

"Love Doug. Love the installer. All great!"

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

"I would rate the job done definitely a 5. The true test will be when all this snow and ice melt but I am confident that there will not be any issues. I would have that crew do any additional work we may need in the future. Thanks for a job well done."

- What did you think of our service technician?      Cordial, informative, and competent - Did our service technician explain the service technician to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Joy is a joy! (sorry!) - What have you done in the basement after the initial installation?      Planning to finish in the near future - Would you recommend our company to others?      Yes- we've used your service 2x now and have been satisfied

When job was completed I told workers they would be miracle workers if I didn't get any water in the basement. Well, they are miracle workers!

I was very happy with the results of the installation, I was also happy with the clean-up job that they did. The crew is very good at what they do. The design specialist was excellent! The office teams knowledge was very helpful. My neighbor was pleased with your service, that is how i found out about the wonderful service.! Thank you

The Service tech was very nice and knowledgeable. The office team was friendly and helpful. The guys did a great job to get my basement dry! I recommend Adirondack Basement Systems! 

"My overall experience with Adirondack Basement Systems was outstanding.  It is great knowing that the company actually cares about their customers.  Fast responses and fast turn around time from the start day of the work completed.  The office staff was very helpful of making sure I was taken care of and directed properly.  The salesman gave me quick responses.  Answered all my questions to the best of his capabilities.  If he couldn't he was very fast at getting an answer for me.  The installation crew was very polite to not only myself but my wife as well.  Work ethic was outstanding, very hard workers.  Looks like the crew was never there, besides the fact that I have a completely different crawl space.  Thank you so much for all your hard work and giving me the piece of mind that I can live comfortably without worry."

Downstairs is completely dry and no more musty smell! Thanks to the staff and hard working crew. The crew was friendly and did a very good job. The Design Specialist explained everything clearly and very well. Along with the office staff, their knowledge was very helpful and they always had an answer.