Testimonials for Adirondack Basement Systems

We are very pleased with the way the basement came out. We had mold & crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good!  the windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation.  I used to hate going down there and now I can even walk in my basement without shoes on.  Great job!

- How satisfied are you with the installation we completed for you?           Very - Was clean-up satisfactory?           Yes - What did you think of our installation crew?           Excellent - What are your thoughts on your Design Specialist and the presentation?           Excellent - Was our office team efficient and knowledgable?           Yes - Any additional comments?           Highly recommended

- How satisified are you with the installation we completed for you?      Seems to be good, but too short of time to tell yet. The man who installed the equipment was on time, pleasant, and very professional. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Mr Keigley spent a little too much time at our home, BUT seemed to be very knowledgeable, pleasant, interesting, and a very nice man.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very professional, knowledgeable, and courteous (Hard Workers!) - What are your thoughts on the Design Specialist and the presentation?      He provided detailed info on the whole project including cost - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Advertisements/ TV - Overall, what were the top two reasons you chose us over another company?      Reputable- we didn't get any other estimates - Other Comments:      We were very pleased with the way the basement came out. We had mold and crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good! The windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation. I used to hate going down there and now I can even walk without shoes on! Great job!! While it was on the expensive side, it was worth it.

"Doug was great.  Very intelligent and explained everything very well."

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

"Both the Design/Estimate and the Installation teams were great. The Design guy, Zach, was helpful explaining all the options. And the installation team, lead by a different Zach, was very thorough, quick, and professional." 

"It was a great experience, everything went well. Kerry Williams was awesome. I would recommend your service to all my friends and neighbors."

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!

The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall. We look forward to the next major downpour so we can see the system in action. Thanks again for the professional job.

"Love Doug. Love the installer. All great!"

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

"I would rate the job done definitely a 5. The true test will be when all this snow and ice melt but I am confident that there will not be any issues. I would have that crew do any additional work we may need in the future. Thanks for a job well done."

- What did you think of our service technician?      Cordial, informative, and competent - Did our service technician explain the service technician to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Joy is a joy! (sorry!) - What have you done in the basement after the initial installation?      Planning to finish in the near future - Would you recommend our company to others?      Yes- we've used your service 2x now and have been satisfied

When job was completed I told workers they would be miracle workers if I didn't get any water in the basement. Well, they are miracle workers!