Testimonials for Adirondack Basement Systems

I was very happy with the results of the installation, I was also happy with the clean-up job that they did. The crew is very good at what they do. The design specialist was excellent! The office teams knowledge was very helpful. My neighbor was pleased with your service, that is how i found out about the wonderful service.! Thank you

The Service tech was very nice and knowledgeable. The office team was friendly and helpful. The guys did a great job to get my basement dry! I recommend Adirondack Basement Systems! 

"My overall experience with Adirondack Basement Systems was outstanding.  It is great knowing that the company actually cares about their customers.  Fast responses and fast turn around time from the start day of the work completed.  The office staff was very helpful of making sure I was taken care of and directed properly.  The salesman gave me quick responses.  Answered all my questions to the best of his capabilities.  If he couldn't he was very fast at getting an answer for me.  The installation crew was very polite to not only myself but my wife as well.  Work ethic was outstanding, very hard workers.  Looks like the crew was never there, besides the fact that I have a completely different crawl space.  Thank you so much for all your hard work and giving me the piece of mind that I can live comfortably without worry."

Downstairs is completely dry and no more musty smell! Thanks to the staff and hard working crew. The crew was friendly and did a very good job. The Design Specialist explained everything clearly and very well. Along with the office staff, their knowledge was very helpful and they always had an answer.

We were very pleased with the clean-up work after the installation.  Our Installation Team was very knowledgeable about the products, and we were VERY satisfied with their work. The entire Team at Adirondack Basement Systems are EXCELLENT!!! The top 2 reasons we chose Adirondack was because they were Affordable and Professional!!!!

Through research, I found your company to be the top rated for this kind of work. I am very satisfied with the work done and it has already made a difference in the house! The crew did an excellent job. The crew cleaned up after themselves well. The Design Specialist was well informed about the products and answered all questions. Everyone was very helpful and eager to make the customer happy!

Was visited by a representative who discussed the situation and made recommendations. Provided an estimate a few days later. Scheduled an appointment. They came and completed the work on that day. Guys were very professional and cleaned up after themselves. Finsihed product looks good.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very professional, courteous, friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes

- How satisfied are you with the installation we completed for you?       Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very knowledgeable - What are your thoughts on our Design Specialist and the presentation?      Very good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Home show - Overall, what were the top two reasons you chose us over another company?      Friends/ recommendation  

"We've had an excellent experience with you.  The work you do is top-notch and the installers take care to make sure it looks even better than expected, paying attention to details. 

Your service technician is very well spoken and is capable of answering any questions. Mike the service technician is definitely an asset to your company. Even though the phone was busy sometimes the office staff was great. After the installation our basement is now fully furnished. I would recommend your company to others.

I was very satisfied! They did an amazing job at cleaning up. The crew was very productive, very professional, neat and they kept us informed throughout the whole installation process. Your Design Specialist and the presentation he did a wonderful job. Your office team is very efficient and knowledgeable.

I like dealing with local businesses and feel very secure with your company.  Michael was very informative and helpful.  Both the Design Specialist and the office team were very knowledgeable.  I am very satisfied with my SaniDry system and feel that you have and will continue to give me the right advice for my basement.

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes